Terms & Conditions

1. Scope

These Terms and Conditions govern the contractual relationship between SkillPathNow and the clients of our professional development courses, training programs, and consulting services. They apply to all training services, skills development programs, and consulting services in the field of professional education. By registering for our services or entering into a training agreement, you agree to these terms.

2. Services and Contract Formation

The offerings of SkillPathNow are subject to availability. Orders are only considered accepted after written confirmation by SkillPathNow. The contract is established upon receipt of confirmation by the client or when SkillPathNow begins providing the service.

3. Service Description

Our services include professional development courses, skills training programs, leadership development, competency assessments, and digital learning solutions. The exact service description is derived from the respective order confirmation or training contract. Content, methods, and timeframes in our materials and on the website serve as guidance and may be adjusted to meet current industry requirements and specific client needs optimally.

4. Payment Terms

Payment for training and consulting services is due within 14 days of receiving the invoice without deduction, unless other payment terms have been agreed upon. For long-term training engagements or comprehensive development programs, individual payment plans may be arranged. Payments are made by bank transfer, credit card, or other payment methods indicated on the website. In case of payment default, we reserve the right to charge default interest at the statutory rate and to withdraw from the contract.

5. Refund Policy

At SkillPathNow, we place great importance on customer satisfaction and fair business practices. Our refund policy reflects our commitment to transparency and trust:

  • Cancellation by the Client:
    • Up to 21 days before the course start: Full refund possible
    • 14-20 days prior: Cancellation fee of 40% of the course fee
    • 7-13 days prior: Cancellation fee of 60% of the course fee
    • Less than 7 days prior: Full fee is due
  • Cancellation by SkillPathNow:
    • If a course or consultation cannot be conducted due to force majeure, illness of the instructor, or unforeseen circumstances, the client will be notified immediately. In this case, payments already made will be fully refunded or, at the client's request, credited toward a replacement date.

6. Course Delivery and Quality

SkillPathNow conducts all training and consulting services with the highest professionalism, care, and expertise. We reserve the right to make content adjustments to best meet the needs of clients and to take into account current industry requirements. For individual training appointments, free rescheduling is possible up to 72 hours before the agreed time.

7. Liability and Personal Responsibility

SkillPathNow operates according to recognized standards of professional education and skills development. We assume no liability for consequences resulting from non-compliance with our recommendations or from the use of our training materials for purposes other than those agreed upon. SkillPathNow's liability is limited to intent and gross negligence.

8. Intellectual Property and Usage Rights

All training materials, methods, concepts, and digital content are protected by copyright and remain the intellectual property of SkillPathNow. They are provided to clients only for the agreed use and may not be reproduced, distributed, or used for commercial purposes without express written permission.

9. Confidentiality

SkillPathNow commits to absolute confidentiality regarding all personal and company-related information disclosed during training and consulting. Confidentiality remains in effect after the completion of the collaboration. References and testimonials are used only with the express permission of the companies concerned.

10. Data Protection

The personal data of clients is used exclusively for conducting the training and for customer care. Disclosure to third parties only occurs if necessary for contract fulfillment or with the express consent of the client. Further details on the handling of personal data can be found in our Privacy Policy.

11. Jurisdiction and Applicable Law

Swiss law applies. The place of jurisdiction for all disputes is the registered office of SkillPathNow in Zurich, Switzerland.